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• Check-in
• From 2:00 PM to 12:00 AM
• Guests are required to show a photo identification and credit card upon check-in
• You'll need to let the property know in advance what time you'll arrive.
• Check-out
• From 7:00 AM to 12:00 PM

Cancellation/ prepayment

• All Booking thru the App non refundable
• Refundable damage deposit
• A damage deposit of AED 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Child policies

• Children older than 1 year are welcome.
• Children 13 years and above will be charged as adults at this property.
• To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
• Extra bed upon request
• AED 150 per person, per night
• Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
• The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
• There are no cots available at this property.
• All extra beds are subject to availability.

Age restriction

• The minimum age for check-in is 18
• Pets
• Pets are not allowed.
• Need-to-know information for guests at this property
• Please note that guests are required to present the credit card used to make the reservation. Please note that third party credit cards are not accepted to make the reservation or payment. A valid credit card from the residing guest will be required upon arrival to cover the entire stay.
• All guests staying including all children's / infants are required to provide their Original Passport or Emirates ID upon check-in.
• Please note that housekeeping service is provided twice a week for monthly and weekly rates.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• contact the property directly with the contact details provided in your confirmation.
• Guests under the age of 18 can only check in with a parent or official guardian.
• A damage deposit of AED 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

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• Please note guests are required to present a valid passport or emirates identification upon check in. Original documents mandatory. No photocopies or digital copies accepted.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform Mermaid Beach Hotel LLC in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• A damage deposit of AED 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property
• E extra bed upon request, AED 30 per person, per night
• Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
• The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
• There are no cots available at this property.
• All extra beds are subject to availability.

Age restriction

• The minimum age for check-in is 18

Pets

• Pets are not allowed.

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• check-in from 15:00 to 23:30
• check out from 12:00 to 12:30

Child policies

• Children of any age are welcome.
• Children 6 years and above will be charged as adults at this property.

Cot and extra bed policies

• 1 - 5 years cot upon request free of charge
• 6 - 11 years Extra bed upon request AED 50 AED Per person per night
• 12+ years extra bed upon request AED 100 per person per night
• Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
• All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 1

Pets

Pets are not allowed.

• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform Palma Beach Resort & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
• Guests under the age of 18 can only check in with a parent or official guardian.

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